New Incident Management + Host Exposure Scanning — Shipped April 12

Intermittent access issues affecting Pantheon Dashboard and Workflow

Minor Impact Monitoring Ongoing March 28, 2026

Incident Lifecycle

Investigating Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Mar 28, 2026 at 1:59 PM UTC
Investigating
We are continuing to investigate the issue.

We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved.

If you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io for support.
Mar 28, 2026 at 1:34 PM UTC
Investigating
We are investigating an issue affecting access to the Pantheon Dashboard, Workflow, and/or the Platform API. Customers may experience errors such as [502 responses, degraded performance, or failed commands].

Our team is reviewing logs and metrics to determine the cause and implement a resolution. We’ll share additional updates here as the situation evolves.

We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved.

If you are unable to access t...
Mar 28, 2026 at 12:41 PM UTC
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