Prisma Cloud not available in China regions due to extended maintenance
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Mar 13, 2026 at 6:16 PM UTC
Identified
Prisma Cloud continues to be unavailable in China regions. While parts of the site may become accessible at times, backend services may still be in a degraded state.
Mar 13, 2026 at 7:15 AM UTC
Identified
Prisma Cloud continues to be unavailable in China regions. Services are presently and gradually resuming operations, but the application will be in a degraded state until the next update.
Mar 13, 2026 at 3:18 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Mar 12, 2026 at 11:12 PM UTC
Investigating
We are currently investigating this issue.
Mar 12, 2026 at 11:08 PM UTC
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