New Incident Management + Host Exposure Scanning — Shipped April 12

CMP and DAM: Image loading and uploads not working due to Cloudflare outage

Minor Impact Monitoring Ongoing March 24, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and the reported issue, along with all associated symptoms, should now be resolved. Images should load and upload as expected, and public links should function normally.

We will continue to monitor the situation following the release of this solution to ensure stability is maintained.

We apologise for any disruption caused and thank you for your patience throughout this incident.
Mar 25, 2026 at 12:31 AM UTC
Identified
We are currently aware of an issue affecting image loading and uploading across the CMP and DAM. This is caused by an ongoing Cloudflare outage that has impacted our image server.

In addition, inconsistent behaviour has been reported with public links. We are monitoring this as part of the same incident.

Our Product Development Engineering team is actively working on a temporary solution. We will share further details, including a release timeline, as soon as they are available.

We apologi...
Mar 24, 2026 at 11:57 PM UTC
Was your business affected by this Optimizely outage?
Set up instant alerts for Optimizely — be the first to know about outages via email, Slack, Teams, or Discord.