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Nylas

High number of 504 API errors for EWS grants

Critical Impact Investigating Ongoing May 4, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
We are currently investigating an increase in 504 API errors for EWS (Exchange on-premise) grants. Grants connected to other providers are not affected.
May 4, 2026 at 2:03 PM UTC
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