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Nulogy

iOS devices temporarily unable to load the application

Major Impact Identified Ongoing April 10, 2026

Incident Lifecycle

Investigating Identified Identified Identified

Incident Timeline

Identified
Customers in the EU can access the application on iOS Mobile again.
Apr 10, 2026 at 4:14 PM UTC
Identified
We have identified the root cause and are in the process of deploying a fix.
Apr 10, 2026 at 3:55 PM UTC
Identified
The issue affects iOS devices only.
Apr 10, 2026 at 3:54 PM UTC
Investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Apr 10, 2026 at 3:45 PM UTC
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