Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.
Incident Lifecycle
Incident Timeline
Monitoring
Agent version 3.39.1 has been released to all channels. Once approved by Microsoft, the new build will be available via the Microsoft Store.
Apr 28, 2026 at 3:24 PM UTC
Identified
We expect a new version of the agent that resolves this issue to be available within the next hour.
Apr 28, 2026 at 2:44 PM UTC
Identified
The issue has been identified and the engineering team is working on the fix.
Apr 28, 2026 at 2:30 PM UTC
Investigating
Users who have installed the ngrok agent via the Microsoft Store on Windows are seeing fatal panics on endpoint startup on the most recent agent version. Non Windows users and Windows users installing via other channels should not be impacted.
Apr 28, 2026 at 2:29 PM UTC
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