Incident impacting offer updates
Incident Lifecycle
Incident Timeline
Identified
The pending offer changes have been successfully integrated for most of the impacted regions.
We are finalizing the integration for South America, which should be completed within the next hour.
We are finalizing the integration for South America, which should be completed within the next hour.
May 15, 2026 at 3:09 PM UTC
Identified
We experienced an incident with one of our infrastructure providers on May 14th, between 6:00 AM and 9:00 AM UTC.
It impacted our ability to integrate offer updates, causing a significant backlog of pending changes.
We are actively working on integrating the pending changes.
Impact: Offers may not be up to date in the back-office and via API endpoints OF51/52.
It impacted our ability to integrate offer updates, causing a significant backlog of pending changes.
We are actively working on integrating the pending changes.
Impact: Offers may not be up to date in the back-office and via API endpoints OF51/52.
May 15, 2026 at 11:00 AM UTC
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