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Mend

SCA Scan Outage in multiple environments

Critical Impact Monitoring Ongoing May 19, 2026

Incident Lifecycle

Investigating Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are currently monitoring the affected environments to confirm full resolution.
May 19, 2026 at 8:29 PM UTC
Investigating
We are continuing to investigate this issue.
May 19, 2026 at 8:21 PM UTC
Investigating
We are currently investigating an issue affecting Mend CLI and Unified Agent (UA) scans in the saas.mend.io environment. Scans are failing, surfacing to users as:

CLI: "Unexpected error while handling request"
Unified Agent: "Failed to send request to WhiteSource server: Unexpected error while handling request"
May 19, 2026 at 8:18 PM UTC
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