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Matillion Services

Connectivity Issues in AU1 Production

Critical Impact Identified Ongoing June 18, 2026

Incident Lifecycle

Investigating Identified

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
Jun 18, 2026 at 2:24 PM UTC
Investigating
We are currently investigating an issue affecting the cloud-agent-service in our AU1 production environment. The service is currently unable to authenticate with our secure credential storage system, preventing it from starting up properly.
Jun 18, 2026 at 1:43 PM UTC
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