Increase Rate Of Magstripe Declines

Minor Impact Identified Ongoing April 3, 2026

Incident Lifecycle

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Incident Timeline

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Engineers are continuing to work to resolve the last few instances of this issue. We will update here once this work is complete.
Apr 4, 2026 at 2:55 AM UTC
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From March 24th, we are experiencing an increase in the rate of declines for card-present transactions using magnetic stripe swipe (magstripe). This may cause cardholder's physical cards to be declined even though the cards and accounts are in good standing. Engineers are working to resolve this issue today. We will update here once this work is complete.
Apr 3, 2026 at 7:44 PM UTC
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