Limited Platform Access for Certain Accounts
Incident Lifecycle
Incident Timeline
Monitoring
Systems have recovered and teams are continuing to monitor.
Apr 9, 2026 at 2:10 PM UTC
Identified
A small selection of our database systems entered a degraded state and required manual intervention to correct.
Apr 9, 2026 at 2:10 PM UTC
Investigating
We are currently investigating login issues for a subset of clients. Clients impacted would not be able to log into the platform at this time. We will provide updates as we learn more.
Apr 9, 2026 at 2:04 PM UTC
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