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Lightspeed

Lightspeed Retail (R-Series)

Major Impact Monitoring Ongoing May 4, 2026

Incident Lifecycle

Investigating Identified Monitoring

Incident Timeline

Monitoring
We have implemented a fix and will continue to monitor the situation.
May 4, 2026 at 2:33 PM UTC
Identified
We have identified the cause of the Lightspeed Retail (R-Series) issue and a dedicated team of engineers is working on a solution.
May 4, 2026 at 2:28 PM UTC
Investigating
We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
May 4, 2026 at 2:26 PM UTC
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