Bancontact experiencing high refusal rate.

Minor Impact Investigating Ongoing March 30, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
We have identified an issue outside our platform that is resulting in higher refusal rates for transactions processed through Bancontact starting at 11:56 CEST. This is affecting both Hospitality and Retail merchants.
Mar 30, 2026 at 10:40 AM UTC
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