Merge.dev API Degraded.
Incident Lifecycle
Incident Timeline
Identified
No further updates from integration provider. Will provide another update before 12:00 MDT.
Mar 31, 2026 at 1:58 PM UTC
Identified
No change in status from Merge. We will provide another update by 09:00 MDT.
Mar 31, 2026 at 6:03 AM UTC
Identified
No further updates from integration provider. Will provide another update in the next 4 hours.
Mar 31, 2026 at 2:28 AM UTC
Identified
No change in status from Merge. We will provide another update within the next 4 hours.
Mar 30, 2026 at 10:26 PM UTC
Identified
We have identified the following issues with the Merge API:
- Clients who have had HR integration syncs run this morning, or start a new sync will not see values for any fields pertaining to Job, Groups or Location data
- These should repopulate automatically once Merge resolves their issue, we will continue monitoring and provide an update when we can confirm the issue is resolved.
- Clients who have had HR integration syncs run this morning, or start a new sync will not see values for any fields pertaining to Job, Groups or Location data
- These should repopulate automatically once Merge resolves their issue, we will continue monitoring and provide an update when we can confirm the issue is resolved.
Mar 30, 2026 at 8:00 PM UTC
Monitoring
We have identified a potential issue with the Merge.dev's API that could be impacting client HRIS integrations. We are monitoring their status for updates as they become available.
Mar 30, 2026 at 6:21 PM UTC
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