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Kong

Dev Portals unreachable in SG Region

Major Impact Monitoring Ongoing May 20, 2026

Incident Lifecycle

Investigating Monitoring Monitoring Monitoring

Incident Timeline

Monitoring
We are continuing to monitor for any further issues.
May 20, 2026 at 2:24 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
May 20, 2026 at 2:23 PM UTC
Monitoring
The cause has been identified. The networking load balancer was unable to reach the gateway. Dev portals are now reachable.
May 20, 2026 at 2:23 PM UTC
Investigating
Developers portals in the SG regions are not reachable. Existing app-registration and dataplane traffic continue to work. The team is investigating the cause.
May 20, 2026 at 2:04 PM UTC
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