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KnowBe4

New Modstore 500 Errors

Minor Impact Monitoring Ongoing May 21, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 21, 2026 at 1:41 PM UTC
Identified
We've received reports that customers are unable to access the new Modstore experience and are receiving 500 errors. We are investigating these issues and will update this page when we have more information.
May 21, 2026 at 1:40 PM UTC
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