Klarna

Support Chat AI assistant experiencing issues

Major Impact Identified Ongoing March 30, 2026

Investigating Identified

Incident Timeline

Identified

The issue has been identified and a fix is being implemented.

Mar 30, 2026 at 9:22 AM UTC

Investigating

Support Chat AI assistant is experiencing issues for all regions. We are working to resolve this issue

Mar 30, 2026 at 8:59 AM UTC

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