Datto Backup for Microsoft Azure / Datto Endpoint Backup with Disaster Recovery - Devices Are Failing To Complete Registration

Major Impact Identified Ongoing April 9, 2026

Incident Lifecycle

Investigating Identified
Affected Components
Device Registration Device Registration

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
Apr 10, 2026 at 12:47 PM UTC
Investigating
We are aware of a problem where Datto Backup for Microsoft Azure and Datto Endpoint Backup with Disaster Recovery devices can experience registration failures.


The Kaseya R&D Team is currently investigating the issue and working towards a resolution.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Apr 9, 2026 at 6:00 PM UTC
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