Slow loading of data for campaign results
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
May 6, 2026 at 3:03 PM UTC
Identified
We are continuing to investigate the infrastructure instability currently affecting the platform.
Our latest findings indicate that the issue is related to our ClickHouse clusters across multiple regions. The root cause has not yet been fully confirmed, and our teams are actively working on mitigation and stability improvements.
While the underlying root cause has not yet been resolved, some users may continue to experience degraded performance or intermittent issues when accessing reportin...
Our latest findings indicate that the issue is related to our ClickHouse clusters across multiple regions. The root cause has not yet been fully confirmed, and our teams are actively working on mitigation and stability improvements.
While the underlying root cause has not yet been resolved, some users may continue to experience degraded performance or intermittent issues when accessing reportin...
May 6, 2026 at 12:51 PM UTC
Identified
We are currently investigating an issue that is affecting the loading of data on dashboard and result pages for all customers. We will post additional updates as soon as we have more information available.
All experiments are still active and data is still being collected.
We apologize for any impact our customers are experiencing.
All experiments are still active and data is still being collected.
We apologize for any impact our customers are experiencing.
May 6, 2026 at 9:32 AM UTC
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