Community Access for new customers
Incident Lifecycle
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Mar 26, 2026 at 10:39 PM UTC
Investigating
We are currently investigating reports of a "Not Authorized" error affecting new customers attempting to access their Community Groups after purchase/granting an offer.
Mar 26, 2026 at 10:24 PM UTC
Was your business affected by this Kajabi outage?
Set up instant alerts for Kajabi — be the first to know about outages via email, Slack, Teams, or Discord.