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Issue Accessing Jobs

Minor Impact Identified Ongoing April 28, 2026

Incident Lifecycle

Investigating Identified

Incident Timeline

Identified
We’ve identified the cause of the issue affecting access to Jobs for some users. Our team is actively working on a fix to resolve this as quickly as possible.

As a temporary workaround, adding a phone number to the Clients contact details will allow these Jobs to load successfully. The Jobber App is also unaffected and can be used to access Jobs.

We’ll continue to provide updates as progress is made. We understand how critical Jobber is to your business and appreciate your patience.
Apr 29, 2026 at 12:13 AM UTC
Investigating
We’re currently investigating an issue affecting Jobs, which may impact some users when attempting to access Jobs for Clients who do not have a phone number on file. Our team is actively working to identify the cause and minimize disruption.

As a temporary workaround, adding a phone number to the Clients contact details will allow these Jobs to load successfully. The Jobber App is also unaffected and can be used to access Jobs.

We’ll share updates as soon as we have more information. We...
Apr 28, 2026 at 10:08 PM UTC
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