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Laser App Enterprise (Desktop) – 404 Errors

Major Impact Monitoring Ongoing May 18, 2026

Incident Lifecycle

Investigating Investigating Monitoring

Incident Timeline

Monitoring
The issue impacting Laser App Enterprise (Desktop) users has been identified, and a fix has been implemented.
We are currently monitoring system performance to ensure stability and continued recovery.
May 18, 2026 at 10:22 PM UTC
Investigating
We are continuing to actively investigate the issue impacting Laser App Enterprise (Desktop) users.
Our engineering team remains engaged and is working to identify the root cause.
May 18, 2026 at 7:38 PM UTC
Investigating
We are currently investigating an issue impacting Laser App Enterprise (Desktop) users. Some users may encounter a 404 error when attempting to download forms or activate.
May 18, 2026 at 3:10 PM UTC
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