Parchment Digital Badges (formerly Canvas Credentials), is experiencing login issues on the US server.
Incident Lifecycle
Incident Timeline
Monitoring
Parchment Digital Badges is currently allowing users to log in. We are monitoring the situation. Please reach out to support if you experience issues with your log in process.
Apr 6, 2026 at 5:49 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 6, 2026 at 5:45 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Apr 6, 2026 at 5:33 PM UTC
Investigating
We are currently investigating an issue with users attempting to long in on the US server. We are working diligently to get this resolved.
Apr 6, 2026 at 3:47 PM UTC
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