Kiosk Check-In Not Working
Incident Lifecycle
Incident Timeline
Investigating
We are currently aware of a issue affecting all clinics using both Kiosk and Best Practice who are currently experiencing an issue where kiosk check-in fails, leaving patients stuck on the "Please go see reception" screen.
Engineering has confirmed this is related to the May BP Update.
Our team is working to resolve these issues as a priority and will provide further updates as they become available.
Engineering has confirmed this is related to the May BP Update.
Our team is working to resolve these issues as a priority and will provide further updates as they become available.
May 6, 2026 at 1:49 AM UTC
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