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Metrics read errors in prod-ap-south-1 region

Critical Impact Monitoring Ongoing May 7, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
Engineering has released a fix and as of 07:50 UTC, customers should no longer experience errors when querying metrics. We will continue to monitor for recurrence and provide updates accordingly.
May 7, 2026 at 7:53 AM UTC
Investigating
From approximately 06:24 UTC, we were alerted to an issue with read errors in mimir-prod-43. Users with instances hosted in the prod-ap-south-1 region experiencing this issue may encounter an error message when querying metrics.

Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
May 7, 2026 at 7:18 AM UTC
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