Complete outage in prod-me-central-1
Incident Lifecycle
Incident Timeline
Investigating
We are continuing to investigate this issue.
Apr 20, 2026 at 3:11 PM UTC
Investigating
We have not received any further updates from AWS at this time. However, we are actively monitoring the outage and will provide additional information as it becomes available.
Also, please continue to refer to the AWS status page for more detailed updates.
https://health.aws.amazon.com/health/status
All the guidance previously included about stack migration is still relevant. Please reach out to our Support team if you have any questions.
Also, please continue to refer to the AWS status page for more detailed updates.
https://health.aws.amazon.com/health/status
All the guidance previously included about stack migration is still relevant. Please reach out to our Support team if you have any questions.
Mar 19, 2026 at 12:13 PM UTC
Investigating
We are actively monitoring the situation, but at this time there are no new updates to share. The next update will be provided once we have more information to share. Please reach out to our Support team if you have any questions.
Mar 4, 2026 at 10:22 PM UTC
Investigating
We are continuing to investigate this issue.
Mar 4, 2026 at 10:28 AM UTC
Investigating
Please continue to refer to the AWS status page for more detailed updates specific to AWS.
https://health.aws.amazon.com/health/status
AWS are recommending that affected customers move workloads to alternate regions, and we are recommending the same.
Customers who are impacted and who cannot wait for a restoration of service are asked to:
1. Create a Grafana Cloud stack in an alternate region
2. Update clients to send telemetry to the new region, if using Grafana Alloy then you can use Fle...
https://health.aws.amazon.com/health/status
AWS are recommending that affected customers move workloads to alternate regions, and we are recommending the same.
Customers who are impacted and who cannot wait for a restoration of service are asked to:
1. Create a Grafana Cloud stack in an alternate region
2. Update clients to send telemetry to the new region, if using Grafana Alloy then you can use Fle...
Mar 2, 2026 at 10:18 PM UTC
Investigating
AWS are recommending that affected customers move workloads to alternate regions https://health.aws.amazon.com/health/status and we are recommending the same.
Customers who are impacted and who cannot wait for a restoration of service are asked to:
1. Create a Grafana Cloud stack in an alternate region
2. Update clients to send telemetry to the new region, if using Grafana Alloy then you can use Fleet Management https://grafana.com/docs/grafana-cloud/send-data/fleet-management/introduction/...
Customers who are impacted and who cannot wait for a restoration of service are asked to:
1. Create a Grafana Cloud stack in an alternate region
2. Update clients to send telemetry to the new region, if using Grafana Alloy then you can use Fleet Management https://grafana.com/docs/grafana-cloud/send-data/fleet-management/introduction/...
Mar 2, 2026 at 10:31 AM UTC
Investigating
Customers are recommended to configure a new blank stack in an alternative Grafana Cloud region and to reconfigure their clients (such as Grafana Alloy) to send telemetry to that region, Fleet Management can be used for this purpose https://grafana.com/docs/grafana-cloud/send-data/fleet-management/introduction/
Mar 2, 2026 at 10:04 AM UTC
Investigating
We are updating this incident to reflect a complete outage in prod-me-central-1, due to an on-going AWS UAE data center issue. We will provide further updates accordingly.
Mar 2, 2026 at 8:36 AM UTC
Investigating
We are observing write and read outage errors across all databases (metrics, logs, traces) in prod-me-central-1, due to an on-going AWS UAE data center issue. We will provide further updates accordingly.
Mar 2, 2026 at 8:21 AM UTC
Investigating
We are observing write and read outage errors across all databases (metrics, logs, traces) in prod-me-central-1, due to an on-going AWS UAE data center issue. We will provide further updates accordingly.
Mar 2, 2026 at 8:14 AM UTC
Investigating
We are seeing elevated write and read path errors in prod-me-central-1, due to an on-going AWS UAE data center issue. We will provide further updates accordingly.
Mar 2, 2026 at 6:43 AM UTC
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