Grafana Cloud Metrics - Intermittent Write Latency in prod-us-central, prod-us-central-5, and prod-eu-west-0

We are rolling out a mitigation across the environments in these regions, and preemptively where possible to ensure it doesn’t spread elsewhere.

We have seen an increase in latency in our cloud providers services, and are rolling out a change to mitigate the issue. We are monitoring.

We are continuing to investigate this issue alongside the CSP, and have taken steps to escalate through the appropriate channels. The mitigation in place continues to work as expected, and any notable updates will continue to be shared here for tracking.

We are continuing to investigate this issue alongside the CSP. Any notable updates will continue to be shared here for tracking.

We've implemented mitigation in place and are continuing to monitoring and investigating this issue.

We have begun rolling out mitigation steps to reduce write latency in the prod-us-central-0 and prod-us-central-5 regions. While these measures are expected to improve performance, we are continuing to investigate the underlying root cause of the issue. We will provide additional updates as more information becomes available.

Since February 19, we have been investigating an intermittent issue causing increased write latency in the prod-us-central-0 and prod-us-central-5 regions. The issue does not affect all traffic but may result in delayed write operations for some customers. Our engineering team is actively working to identify the root cause and stabilize performance. We will share additional updates as progress is made.