Elevated Error Rates - EMEA (London)
Incident Lifecycle
Incident Timeline
Monitoring
The backlogged events are continuing to be processed successfully. Customers will see impact to CoPilot Summaries until the backlog is fully clear. Next update 09:45 Eastern or sooner as information becomes available.
May 19, 2026 at 12:48 PM UTC
Monitoring
Mitigation steps were successful and we are beginning to see improvement. Customers will continue to see impact until the backlogged events have been processed. Next update 08:45 Eastern or sooner as information becomes available.
May 19, 2026 at 12:08 PM UTC
Identified
We have identified an issue causing CoPilot Summaries to fail in the London region. Mitigation steps are being implemented. Next update 08:15 Eastern or sooner as information becomes available.
May 19, 2026 at 11:47 AM UTC
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