Incorrect Document Output in Sign Flows with Separate Delivery Enabled
Incident Lifecycle
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Mar 19, 2026 at 8:24 PM UTC
Investigating
We are currently investigating reports of incorrect document output in Formstack Sign for workflows configured to return documents separately. Affected users may experience documents being combined, incorrectly split, out of order, or missing from the final output. Our engineering team is actively working to identify the root cause and implement a resolution.
Mar 19, 2026 at 8:02 PM UTC
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