3rd Party: Few Qualtrics connections were failing with HTTP Error Code 429
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Mar 14, 2026 at 11:22 PM UTC
Identified
We identified an issue where the Distribution Contact endpoint was retrying requests too frequently, which caused some syncs to fail with rate limit errors (429).
A hotfix has been raised to adjust the retry behavior so that retries are spaced out more effectively. We will continue to monitor the syncs after deployment.
A hotfix has been raised to adjust the retry behavior so that retries are spaced out more effectively. We will continue to monitor the syncs after deployment.
Mar 14, 2026 at 11:12 PM UTC
Identified
The issue has been identified and we are working to resolve it.
Mar 14, 2026 at 10:55 PM UTC
Was your business affected by this Fivetran outage?
Set up instant alerts for Fivetran, be the first to know about outages via email, Slack, Teams, or Discord.