New Incident Management + Host Exposure Scanning — Shipped April 12

Authentication failures

Major Impact Identified Ongoing March 30, 2026

Incident Lifecycle

Identified

Incident Timeline

Identified
We are aware of an authentication issue with the Descartes Global Authentication Portal that is preventing some customers from accessing the Finale Inventory application. These errors are intermittent, so, we suggest to keep trying to login until it succeeds. Our teams are actively working on a fix, and we apologize for the inconvenience.
Mar 30, 2026 at 2:40 PM UTC
Was your business affected by this Finale Inventory outage?
Set up instant alerts for Finale Inventory — be the first to know about outages via email, Slack, Teams, or Discord.