F5 Distributed Cloud - Service Degradation - DNS resolution failures for CDN domain - INC-20260406-450

The intermittent DNS resolution failures affecting CDN traffic in the European regions have been successfully resolved. All impacted services are now operating normally.

Our engineering team has completed the required remediation steps, and no further disruptions are expected. We will continue to closely monitor system performance to ensure ongoing stability.

Should you encounter any related issues, please contact our support team for further assistance.

Thank you for your patience while w...

The F5 Distributed Cloud team identified and addressed connectivity failures that were impacting CDN traffic processing in the Europe region. To mitigate the intermittency experienced, a workaround was implemented, stabilizing the affected services and reducing disruption. At this time, all XC Console core services remain operational and in a steady state. Our team is actively pursuing a permanent resolution to the issue. Additional updates will be provided as soon as further information beco...

We are currently investigating intermittent DNS resolution failures for the CDN domain in the Europe region. Some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups.

Our engineering team is actively working to identify the root cause and restore full stability. At this time, the impact appears to be localized to the Europe region, and all other regions are operating normally.

We will provide updates here as more infor...

This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS resolution.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 1...