Service degradation - Play (Poland)
Incident Lifecycle
Incident Timeline
Monitoring
Connectivity on the Play network in Poland has been restored and services are operating normally again.
We are continuing to monitor the situation closely to ensure service stability.
We are continuing to monitor the situation closely to ensure service stability.
May 14, 2026 at 8:29 PM UTC
Identified
We have identified the issue affecting connectivity on the Play network in Poland and are currently in contact with the operator to restore normal service.
As a temporary mitigation measure, connectivity through the Play network has been temporarily restricted.
Customers in Poland can continue using alternative available networks in the country, which are operating normally.
We will continue to provide updates as more information becomes available.
As a temporary mitigation measure, connectivity through the Play network has been temporarily restricted.
Customers in Poland can continue using alternative available networks in the country, which are operating normally.
We will continue to provide updates as more information becomes available.
May 14, 2026 at 6:10 PM UTC
Investigating
We are currently investigating connectivity issues affecting devices connected through the Play network in Poland. Customers may experience intermittent connectivity or service degradation.
Our team is actively working to identify the root cause and restore normal service as quickly as possible.
We will continue to provide updates as more information becomes available.
Our team is actively working to identify the root cause and restore normal service as quickly as possible.
We will continue to provide updates as more information becomes available.
May 14, 2026 at 6:02 PM UTC
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