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Ellucian Cloud

Service Notification: Advance, Advise, Recruit - emails and workflows

Minor Impact Identified Ongoing May 14, 2026

Incident Lifecycle

Investigating Investigating Investigating Investigating Investigating Investigating Identified Identified Identified

Incident Timeline

Identified
Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers. A support case has been submitted to Microsoft, they are currently investigating possible issues within the Exchange Online environment. Updates will continue to be provided on this status page.

Thank You,
Your Ellucian Team
May 14, 2026 at 11:36 PM UTC
Identified
Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers. A support case has been submitted to Microsoft, they are currently investigating possible issues within the Exchange Online environment. Updates will continue to be provided on this status page.
May 14, 2026 at 10:26 PM UTC
Identified
Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers. Updates will continue to be provided on this status page.

Thank You,
Your Ellucian Team
May 14, 2026 at 9:00 PM UTC
Investigating
Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will continue to provide updates on this status page as more information becomes available.
May 14, 2026 at 8:05 PM UTC
Investigating
Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will continue to provide updates on this status page as more information becomes available.
May 14, 2026 at 7:16 PM UTC
Investigating
Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will continue to provide updates on this status page as more information becomes available.
May 14, 2026 at 6:02 PM UTC
Investigating
Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team
May 14, 2026 at 5:02 PM UTC
Investigating
We are continuing to investigate this issue.
May 14, 2026 at 4:22 PM UTC
Investigating
Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team
May 14, 2026 at 4:03 PM UTC
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