Delays in message delivery and notifications
Incident Lifecycle
Incident Timeline
Monitoring
Message notifications are no longer delayed as of 18:32 UTC. Notifications were delayed between the period of 18:09 UTC and 18:31 UTC.
Upon further investigation, messages integrated to messaging services were not delayed. Only message notifications to drivers - including new messages and updating message counts on app icons were delayed during the incident period.
Upon further investigation, messages integrated to messaging services were not delayed. Only message notifications to drivers - including new messages and updating message counts on app icons were delayed during the incident period.
Apr 3, 2026 at 6:46 PM UTC
Investigating
We are currently investigating possible delays in message notifications to drivers, and delays in integrating messages from drivers to messaging services.
We will provide an update in 20 minutes.
We will provide an update in 20 minutes.
Apr 3, 2026 at 6:28 PM UTC
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