New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Monitor Features overview Vendor status Uptime & synthetic checks Certificate lifecycle Operate Incident management Live demo
By goal Replace your stack Why ServiceAlert Competitor comparisons Alternatives directory By signal Reliability hub   · Uptime rankings   · SLA compliance Outage map
Services
Check & scan SSL security grader Status checker DNS lookup Response time WHOIS lookup Calculators SLA calculator Downtime calculator Embed Status badges All tools →
Pricing
Guides Help center Uptime monitoring RUM & analytics Teams & shared monitors Developer API reference Status badges Learn Blog Outage reports FAQ Changelog
Dashboard
Duo Security

All US Deployments: AI Assistant failures

Minor Impact Monitoring Ongoing May 18, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
We have implemented mitigation measures and are observing improved AI Assistant performance. We are continuing to monitor success rates and overall service stability.
May 18, 2026 at 7:27 PM UTC
Investigating
We are currently investigating an issue with AI Assistant not functioning on all US deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.
May 18, 2026 at 6:37 PM UTC
Was your business affected by this Duo Security outage?
Set up instant alerts for Duo Security, be the first to know about outages via email, Slack, Teams, or Discord.
Set Up Alerts → View Duo Security History

Similar Duo Security Incidents

Authentication failures Minor May 13, 2026 AI Assistant First-Time Access Failures for EU Administrators Minor May 7, 2026 AI Assistant First-Time Access Failures for EU Administrators Minor May 7, 2026 Desktop Authenticator Enrollment Degradation Minor Apr 30, 2026