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Some aerial data uploads failing when using Smart Uploader

Major Impact Monitoring Ongoing April 20, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Apr 20, 2026 at 6:54 PM UTC
Investigating
Some users may be experiencing an issue where aerial data uploads via Smart Uploader are failing with the error message, "We are unable to detect data sets from the given files. Please try again, or contact us if the problem persists." Our Engineering team is actively investigating the issue.
Apr 20, 2026 at 5:36 PM UTC
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