[Arcus] Apparent incident with payment processing in Mexico

Minor Impact Investigating Ongoing March 31, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
We have identified some processing issues with Arcus in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 31, 2026 at 10:01 PM UTC
Was your business affected by this dLocal outage?
Set up instant alerts for dLocal — be the first to know about outages via email, Slack, Teams, or Discord.