New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Monitor Features overview Vendor status Uptime & synthetic checks Certificate lifecycle Operate Incident management Live demo
By goal Replace your stack Why ServiceAlert Competitor comparisons Alternatives directory By signal Reliability hub   · Uptime rankings   · SLA compliance Outage map
Services
Check & scan SSL security grader Status checker DNS lookup Response time WHOIS lookup Calculators SLA calculator Downtime calculator Embed Status badges All tools →
Pricing
Guides Help center Uptime monitoring RUM & analytics Teams & shared monitors Developer API reference Status badges Learn Blog Outage reports FAQ Changelog
Dashboard
Dialpad

Some customers may be experiencing issues with IVR

Major Impact Monitoring Ongoing May 20, 2026

Incident Lifecycle

Investigating Investigating Investigating Investigating Investigating Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 20, 2026 at 11:55 PM UTC
Identified
The issue has been identified and a fix is being implemented.
May 20, 2026 at 11:33 PM UTC
Investigating
We are currently investigating this issue.
May 20, 2026 at 10:18 PM UTC
Investigating
We are currently investigating this issue.
May 20, 2026 at 9:42 PM UTC
Investigating
We are currently investigating this issue.
May 20, 2026 at 8:26 PM UTC
Investigating
We are continuing to investigate this issue.
May 20, 2026 at 7:36 PM UTC
Investigating
We are currently investigating this issue.
May 20, 2026 at 6:58 PM UTC
Was your business affected by this Dialpad outage?
Set up instant alerts for Dialpad, be the first to know about outages via email, Slack, Teams, or Discord.
Set Up Alerts → View Dialpad History

Similar Dialpad Incidents

We are investigating potential issues with calling Major Apr 8, 2026 Customers using Salesforce CTI with Dialpad may be experiencing issues with logging in Minor May 4, 2026 Some customers may be experiencing issues making or receiving calls. Minor Mar 10, 2026