Degraded performance with search functionality
Incident Lifecycle
Incident Timeline
Monitoring
The backlog continues to reduce and we will continue to monitor over the weekend. A minority of accounts may continue to see the warning message as the final backlog gets processed.
Mar 27, 2026 at 5:15 PM UTC
Monitoring
Progress has been made working through the backlog. The additional resource is still up and we will continue to monitor progress.
Mar 27, 2026 at 4:34 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Mar 27, 2026 at 3:33 PM UTC
Identified
A large number of changes have accumulated that require indexing, causing our processor to fall behind. We've added additional resources to increase throughput and are actively processing the backlog.
Mar 27, 2026 at 3:32 PM UTC
Identified
We're aware of reports of some customers seeing the warning message "search is behind indexing". We're currently investigating and adding additional resource to mitigate in the mean time.
Mar 27, 2026 at 12:38 PM UTC
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