DB1 data delayed
Incident Lifecycle
Incident Timeline
Monitoring
We are continuing to work on refreshing DB1 with the latest data.
May 9, 2026 at 2:07 PM UTC
Monitoring
We have recovered from the errors we were experiencing previously. We are working on getting the data caught up.
May 8, 2026 at 9:45 PM UTC
Identified
We are continuing to work on a fix for this issue.
May 8, 2026 at 9:44 PM UTC
Identified
We are recovering our infrastructure in a new availability zone while we wait for Amazon to recover the failed availability zone
May 8, 2026 at 7:45 PM UTC
Investigating
We are continuing work on this issue. It is also impacting DB1 for Marketing in addition to Sales. Ads data visibility is also affected.
May 8, 2026 at 4:28 PM UTC
Investigating
Team is working on a few mitigation strategies
May 8, 2026 at 2:27 PM UTC
Investigating
We are currently experiencing issues with DB1 for Sales, Chrome extension and ULB due to underlying AWS issues.
May 8, 2026 at 1:51 PM UTC
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