Real User Monitoring (RUM) feature is currently unavailable in the UI across the EU1, EU2, US1, US2, AP1, and AP3 regions.
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 20, 2026 at 3:17 PM UTC
Identified
The Real User Monitoring (RUM) UI functionality has been restored and is now fully operational in the EU1, EU2, AP1, and AP3 regions.
Our teams are currently investigating the remaining affected regions, US1 and US2.
Further updates will be provided as soon as they become available.
Our teams are currently investigating the remaining affected regions, US1 and US2.
Further updates will be provided as soon as they become available.
Apr 20, 2026 at 3:01 PM UTC
Identified
Our engineering team has identified the issue and is currently implementing a fix.
Apr 20, 2026 at 2:49 PM UTC
Investigating
We are currently investigating an issue affecting the Real User Monitoring (RUM) feature across the EU1, EU2, US1, US2, AP1 and AP3 regions.
At this time, the issue appears to be UI-related, with users encountering a blank page when accessing the RUM section.
Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide further updates as more information becomes available.
If you have any questions or require assistance, ple...
At this time, the issue appears to be UI-related, with users encountering a blank page when accessing the RUM section.
Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide further updates as more information becomes available.
If you have any questions or require assistance, ple...
Apr 20, 2026 at 2:47 PM UTC
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