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Real-Time and Historical Data Delay

Minor Impact Investigating Ongoing April 23, 2026

Incident Lifecycle

Investigating Investigating Investigating Investigating

Incident Timeline

Investigating
We are continuing to investigate this issue.
Apr 23, 2026 at 12:12 PM UTC
Investigating
To our Valued Customers:

Conviva Operations is aware of ongoing delays impacting Historical and Live data. Our team is actively investigating the issue and working towards a resolution.

Areas affected include: Historical | Live

For further information, please visit the Conviva Status Page.

Best regards,
Conviva Support Services

Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Apr 23, 2026 at 11:57 AM UTC
Investigating
To our Valued Customers:

Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.

Areas affected include: Historical

For further information please see Conviva Status Page

Best regards,
Conviva Support Services

Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Apr 23, 2026 at 11:56 AM UTC
Investigating
To our Valued Customers:

Conviva Operations is aware of ongoing delays to historical data and is currently investigating towards a resolution.

Areas affected include: Historical

For further information please see Conviva Status Page

Best regards,
Conviva Support Services

Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com
Apr 23, 2026 at 11:55 AM UTC
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