10DLC Outbound/Inbound SMS and MMS Messaging Failures

Minor Impact Monitoring Ongoing April 1, 2026

Incident Lifecycle

Investigating Investigating Monitoring

Incident Timeline

Monitoring
We have identified and corrected the issue causing messages to not be sent. During this time messages were queued and are now being sent. We are continuing to monitor for stability.
Apr 1, 2026 at 5:20 PM UTC
Investigating
Our team continues to investigate the issue causing SMS/MMS failures, we will continue to provide updates as they are available.
Apr 1, 2026 at 4:12 PM UTC
Investigating
We are currently experiencing issues with sending and receiving 10DLC SMS/MMS messages. The issue is being investigated.
Apr 1, 2026 at 2:08 PM UTC
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