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CM.com

Native Voice - degraded performance

Minor Impact Monitoring Ongoing May 7, 2026

Incident Lifecycle

Investigating Investigating Monitoring

Incident Timeline

Monitoring
In and outbound calling is working, our team continues to investigate this issue further.
May 7, 2026 at 12:26 PM UTC
Investigating
Native Voice calls get disconnected when they are transferred to Agent Inbox. Both in and outbound calls are impacted.
Our product team is currently investigating this issue.
May 7, 2026 at 12:18 PM UTC
Investigating
We are currently investigating this issue.
May 7, 2026 at 12:09 PM UTC
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