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CM.com

Messaging platform performance is degraded

Major Impact Identified Ongoing July 9, 2026

Incident Lifecycle

Investigating Investigating Identified

Incident Timeline

Identified
We are carefully deploying a fix to resolve the problem. Traffic processing performance can degrade and improve again during the rollout.
Jul 9, 2026 at 1:20 PM UTC
Investigating
The cause if the issues has been identified. We are currently working on a solution to resolve the degraded performance.
Jul 9, 2026 at 12:26 PM UTC
Investigating
Currently the messaging platform performance is degraded. Messages are still accepted and will be processed with a delay. We are working to resolve the issue.
Jul 9, 2026 at 12:08 PM UTC
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