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[RUH] Network Issues

Major Impact Investigating Ongoing May 24, 2026

Incident Lifecycle

Investigating Investigating

Incident Timeline

Investigating
CloudSigma would like to inform you that the issue affecting our WebApp has subsided. We are still observing packet loss on the cloud and are in contact with our service provider to investigate the matter further.

Thank you for your patience and understanding on the matter.
May 24, 2026 at 10:30 AM UTC
Investigating
CloudSigma would like to inform you that we are facing issues with the Riyadh webapp being unavailable. We are investigating the cause of the issue. Virtual machines on the cloud are not reachable.

We apologize for any inconvenience caused. Our operations team is investigating the matter
May 24, 2026 at 9:57 AM UTC
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