Consumer Research - Issues collecting TikTok, Threads, and LinkedIn Brand Mentions data
Incident Lifecycle
Incident Timeline
Monitoring
Our Engineering team has deployed a fix for this issue and the data is now flowing again. The system is working through a backlog of the data still, and we'll confirm once everything is caught up again.
Apr 21, 2026 at 7:06 PM UTC
Investigating
We’re currently experiencing issues with data collection from TikTok, Threads, and LinkedIn Brand Mentions, which began around 5pm CET yesterday.
This is affecting Consumer Research and Listen.
Our Engineering team is actively investigating, and we’ll share updates as soon as more information becomes available.
This is affecting Consumer Research and Listen.
Our Engineering team is actively investigating, and we’ll share updates as soon as more information becomes available.
Apr 21, 2026 at 2:05 PM UTC
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