Service Disruption: Consumer Withdrawals Unavailable

Major Impact Investigating Ongoing April 8, 2026

Incident Lifecycle

Investigating Investigating

Incident Timeline

Investigating
We are continuing to investigate the issue. As a precautionary measure, we are temporarily disabling MXN, PIX, ARS, and Lightning Network withdrawals.

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Continuamos investigando el problema. Como medida de precaución, estamos desactivando temporalmente los retiros de MXN, PIX, ARS y Lightning Network.

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Continuamos investigando o problema. Como medida de precaução, estamos desativando temporariamente os saques de M...
Apr 8, 2026 at 8:40 PM UTC
Investigating
We are currently investigating an issue affecting the our withdrawal service. Users are experiencing failures when attempting to initiate withdrawals across all currencies and payment methods.

We apologize for the inconvenience and will provide another update as soon as we have more information or a timeline for recovery.

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Actualmente estamos investigando un problema que afecta a nuestro servicio de retiros. Los usuarios están experimentando fallas al ...
Apr 8, 2026 at 8:06 PM UTC
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