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Bird

Delay in processing Message & Contact Objects - Impact limited to customer hosted on us-west-1 region

Minor Impact Identified Ongoing July 8, 2026

Incident Lifecycle

Investigating Identified

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
Jul 8, 2026 at 10:10 PM UTC
Investigating
We are observing delays in processing of Message & Contact Objects. We are actively investigating the issue

The impact is limited to Customers in Bird Box platform, hosted in the us-west-1 region.
Jul 8, 2026 at 8:12 PM UTC
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